Senior Director Program Operations
Position Title: Senior Director Program Operations
Client: Nutrition International https://www.nutritionintl.org/our-work/
Reports to/Position Title: Vice President Program Operations
Overall Purpose/Broad Function:
Reporting to Vice President of Program Operations, the Senior Director, Program Operations will be accountable for the high-quality delivery and grant management of core and non-core projects managed by the Operations team and that fund field work in NI’s regions and countries of operations. The Sr. Director will also provide leadership for the improvement of management processes that ensure NI is fit for the future as our portfolio of new and more complex grants grows. This will involve working across units to ensure improvements in financial monitoring, technical quality control, reporting, and monitoring and evaluation.
Key Duties and Responsibilities:
Program Leadership (20%)
· Overall leadership of a senior team of Global Portfolio Directors based in Canada, Asia and/or Africa.
· Actively scan for changes in the landscape and use adaptive management strategies to reposition programs and move funds between interventions and countries/regions to deliver the highest possible benefit that helps NI meet its investment case targets
· Keep Regional Directors and other senior NI staff abreast of program successes and challenges
· With the Vice President and other senior program staff develop processes and procedures to ensure the smooth running of program operations across NI’s core countries
· Ensure a positive and collaborative working culture across units and geographies.
Grant Management (40%)
· Provide strategic leadership, direction and priority setting to ensure that NI’s programs are effectively managed and delivered according to the contractual obligations of their donors. As such, the SDPO will ensure that processes and tools are in place for the oversight of each program such that:
o New project start up is done efficiently with robust staffing and procurement plans;
o An annual work plan is in place and used that clearly defines activities, resources (time, money, equipment, etc) required for effective implementation and achievement of the deliverables of the project.
o Monitoring is carried out according to the plan and data books/dashboards are updated regularly
o Gender equality is effectively mainstreamed
o Sufficient technical advice has been provided and acted upon;
o Monthly variance reports are produced and scrutinized.
o Issue logs are up to date and used to manage risk
o Proactively identify and help develop processes that improve efficiency and program quality by working with the corporate services and technical teams
o Escalate issues to the RDs and VP in a timely way
o Meet with donors to understand their needs and get feedback
Program Learning (15%)
· Support Global Program Directors to put in place learning mechanisms such as ‘community of practice’ groups, meetings and workshops and other learning events;
· Ensure all programs (and associated projects) have clear monitoring and data collection plans that are well-aligned with the Global Logic Model and Project Monitoring Framework (PMFs) and that these are technically sound and implemented in a timely fashion.
· Ensure the Project sharepoint sites are set up and operating optimally
· Liaise with the NI Global Technical Services Team to plan for program evaluations as needed and ensure the learning form these is incorporated into new program design
· Support the operationalization of NI’s goals and vision for an improved monitoring and evaluation system.
Human Resource Management (15%)
Ensure the performance of NI program staff is effectively appraised in line with NI policy and procedures and that mentoring needs or training required to improve staff performance are identified and supported.
Support RDs to build the capacity of country teams to take on more ownership of grant management and to improve program quality
Resource Mobilization (10%)
· Working closely with the regional offices and in collaboration with the Business Development team identify and prioritize opportunities for new grant funding
· Support the initiation and development of promising global partnerships and support processes to improve NI’s competitiveness for large new grants
· Utilizing program development skills within field operations, mobilize a team to support the design and development of proposals and briefs, ensuring collaboration and input from country staff and technical experts
Any other related duties.
- A team of at least 5 globally based senior program management staff
· Minimum 15 years of experience in a senior management role for an international NGO or public sector agency preferably working in public health or nutrition
· Master’s degree in International Development, Public Health or similar field.
· Sector specific understanding of nutrition, public health and/or food security as it relates to development.
· Proven expertise successfully managing complex, multi-country grants from diverse donors. Direct substantive experience managing GAC grant and contribution agreement funded projects.
· Diverse and significant field experience in Asia and Africa as a country director, regional director, chief of party or similar
· Strong strategic thinker – able to make sense of large quantities of information and use this to drive program quality improvements
· Numeric: able to process and understand complex program data and financial reports; superior excel skills
· Demonstrated understanding of results-based management, performance measurement frameworks and fundamentals of program monitoring and evaluation
· Strong communication skills, both verbal and written
· Team player: proven ability to lead and participate in teams and work across units
· Excellent interpersonal skills – able to work effectively across multi-cultural and diverse teams
· Fluency in English; fluency in French is desireable
· The position is based in Ottawa, Canada
· The position will require regular travel to Africa and Asia, including both India and Pakistan (3-5 trips per year).
This job description can and will be amended as required from time to time.
Nutrition International has hired Global Recruitment Specialists to assist with sourcing applicants for this position. Candidates are welcome to contact GRS with inquiries or to apply directly with a cover letter and CV to:
Jill Solomon, Senior Recruiter Global Recruitment Specialists
"Positioning You for Success"
Norwalk, CT 06851 USA
Telephone: +1- 203-899-0499
Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, national origin, citizenship, physical or mental disability, or protected veteran status. The client complies with all applicable laws governing nondiscrimination in employment.